Introducing a better kind of surgical and cancer care.

When it comes to your health, you want the experts on your side—especially if you need surgery or cancer care. That’s why Inovalon provides the Carrum Health benefit. Carrum Health makes it easier for you to get the highest level of care at little to no cost.

Carrum Health carefully studies hospitals, surgeons, and cancer specialists across the country and handpicks the top 10%. As a result, the professionals in Carrum Health’s network have more experience, achieve better outcomes, and have exceptional bedside manner, compared to others in their field.

The benefit also includes access to a Carrum care specialist, who is dedicated to supporting you from start to finish, whether it’s to help you find a provider nearest to you, schedule your treatment or procedure, or answer any questions you may have about your care.

Covered Procedures

Covered procedures include knee, hip, shoulder, spine, heart, and weight loss surgeries, cancer care, and more.

Important Note

As of January 1, 2025, Carrum Health will be the preferred provider for total joint replacements, spine and bariatric procedures. Inovalon medical plan members must go through Carrum Health to have these costs covered. Costs will not be covered by the Inovalon medical plan if a member gets one of these surgeries outside of Carrum Health. Other surgeries and procedures will continue to be covered by Allegiance, or by Carrum Health, as applicable.

Who is eligible?

Associates, COBRA participants, and their dependents (ages 18+) that are enrolled in an Inovalon medical plan.

How to get started (Not available until January 1, 2025)

Download the Carrum Health app or visit carrum.me/Inovalon

  1. Activate your account
  2. View your options for care
  3. Complete your profile and questionnaire
  4. Connect with a Carrum care specialist
  5. Get your roadmap for care

Questions
Quantum Health Care Coordinators are available to help you get started. You may contact them at 866-885-1125.

Disclaimer: With the exception of second opinions, individuals enrolled in a high deductible plan must first meet their the federal minimum deductible, but copays and coinsurance will be waived. Second opinions are provided at no cost to the member and do not require payment of any deductible. Per IRS rules, a portion of any covered travel expenses will be reported as taxable income to the covered member.

Key Benefits

Quality care: The surgeons and cancer specialists in Carrum Health’s program achieve better outcomes and have exceptional bedside manner.

Significant savings: When you receive care through Carrum Health, most, if not all, of the surgical or cancer treatment costs are often covered.*

Total support: Carrum Health helps with all the planning and paperwork, so you can focus on your health.

Contact Carrum Health

carrum.me/Inovalon (Not available until January 1, 2025)

888-855-7806
Mon – Fri 9 a.m. to 8 p.m. ET

Carrum App: Available on Google Play for Android and App store for iPhone

Ready to enroll or make benefits changes?

Contact the Inovalon Benefits Center for questions and enrollment help (M-F 8:00 a.m. – 5:30 p.m. ET)